KAULU MEN'S REFLECTIVE LIFE VEST

Our life vests are designed with innovative features that are currently under patent review, ensuring you get the latest in safety technology. The USCG (United States Coast Guard) and TC (Transport Canada) certifications mean that our life vests meet rigorous safety standards set by these organizations, providing you with high-quality, reliable flotation devices for various water activities.

To ensure the best fit for our life vests and other water gear, please refer to the sizing charts provided on each product page. For life vests, make sure to measure your chest circumference and compare it with the size chart. For watershoes and bathing suits, measure your foot length and body dimensions as indicated in the charts. If you’re between sizes, we recommend sizing up for comfort and adjustability.

We offer a 30-day return policy for most items, including life vests, watershoes, bathing suits, t-shirts, and jumpsuits. To be eligible for a return, items must be unused, in their original condition, and with all tags attached. Please visit our Returns page for detailed instructions on how to process a return or exchange. If you have any issues or questions about your order, our customer service team is here to help.

To keep your life vest in top condition, rinse it with fresh water after each use to remove salt, chlorine, or other contaminants. Allow it to air dry completely in a cool, shaded area away from direct sunlight to prevent fading and degradation. Avoid machine washing, dry cleaning, or using harsh chemicals. Regularly inspect your life vest for any signs of wear or damage, and replace it if any issues are found to ensure continued safety.

If you receive a damaged or incorrect item, please contact our customer service team as soon as possible. Provide your order number, a description of the issue, and any relevant photos. We will assist you in resolving the issue by either sending a replacement, issuing a refund, or helping with a return. Your satisfaction is our priority, and we aim to address any problems promptly and efficiently.

A pre-order is when you place an order for an item that has not yet been released or is not currently in stock. By pre-ordering, you reserve the item before it becomes available, and we'll ship it to you as soon as it’s in stock.

A back order occurs when an item is temporarily out of stock but is expected to be available soon. When you place an order for a back-ordered item, we will ship it to you as soon as it becomes available again.

In both cases, we will keep you updated on the status of your order and provide an estimated shipping date. If there are any significant delays, we will notify you and offer options for modifying or canceling your order if needed.